The E-Commerce Customer Journey Validator Program
Let Us Run Our In-Production User-Simulated Tests on Your Live
100% Done For You
Customer Journey Validator Overview
Our unique Multi-Step In-Production Test Cases can be created to visit specific pages of your e-commerce site on a recurring basis. These unique tests can identify poor user experiences, cart malfunctions, potential revenue leakage issues, performance bottlenecks and more!
What is Included in this Program?
All of these Multi-Step Test Cases will be run automatically based on preset intervals to test how well your E-Commerce is functioning in real-time!
In-Production Testing Strategy
Multi-Step tests are designed to mimic customer experiences to identify functional issues and performance bottlenecks
Tests recur every 5-15 minutes 24/7 to protect your revenue and identify poor user experience
Alerting Setup & Maintenance
Issue Resolution Recommendations
User Experience Report & Functional Analysis Report
Who is This Program For
E-Commerce Directors that want to spend more time focusing on leads and sales opportunities and less on testing. If you are concerned about Functional Issues with your E-Commerce website or mobile app we can help.
If you want to reduce risk of revenue leakage and improve your online customer experiences let's talk!
Why Uptime Monitoring is Not Enough for Protecting Revenue
Uptime and availability monitoring can be sufficient for standard websites. However, e-commerce websites and apps rely on many 3rd party plugins, APIs and partners. book your discovery call
If any of these connections are interrupted, have conflicts or have performance issues you need to know about it fast.
This is why a more robust type of In Production testing and monitoring is needed.
What Types of Issues Can be Uncovered?
Discover what may be causing your revenue to leak and let us help you improve your customers online experiences.
Benefits of In-Production Testing is Simple
Gain True peace of mind and insurance for your e-commerce revenue.
Identify Problems Quickly
Real Time Site Visibility
How Does Our Process Work?
Book a 30 Minute Discovery Call
We Provide an In-Production Test Strategy Recommendation
We set up your In-Production tests based upon your specific needs; including alert notifications and a Complete after action Report.
The eXpertStack Cloud-Based Platform is a Game-Changer
The eXpertStack is the first and only low-code end-to-end testing platform in the Cloud. Our team can leverage the eXpertStack platform at any stage of your e-commerce development and testing process. It offers the most proficient way to create and maintain test asset for manual, automation and In-Production testing. If offers a simple to use visual point and click editor.
Making it possible to meet virtually any test requirements.
Our Team of Testing eXperts
Our team has been handling software testing projects for over two decades. With over 300 success automation testing projects under our belt you can rest assured you are in good hands.
Let us focus on testing and monitoring so you can focus on the Leads and Sales Revenue Generation
Book Your Discovery Call
Let’s discuss your situation and we will give you our best recommendation.
What Happens After Your Customer Journey Validator Program is Completed?
During our initial strategy discussion we will explain all of the options available to you. Monthly In-Production Testing Services are the most affordable available today.
We will provide a Recommended Service Plan for your project.
Our Service Plans Start as Low as $497 Per Month
Want to Know More About In-Production Testing?
Guide On How to Minimize Revenue Leakage
Get this Free Guide on how to minimize revenue leakage from your e-commerce app leveraging in-production testingget free guide
Frequently Asked Questions
A multi-step test case is a test that runs a series of steps that happen in the browser in a repeatable sequence (i.e. visiting a URL, clicking on a link, image or button, verifying text and more).
During our trial service we include up to 5 steps for each multi-step test case. With the exception of the premium package. This package may include up to 10 steps for at least 1 test case.
NO it doesn't - Neither of our In-Production tests case types (I.e. functional or availability) require adding any code to your e-comm site. This ensures that all site functionality works exactly like a real user is experiencing your e-comm site.
Yes, eXpertStack offer SMS alerting systems available.
YES it does - Each alert notification includes recommended methods for resolving each issue detected by our system. In addition, to our issue mitigation details provided we offer full service support to help you resolve the issue if needed.
Each alert notification message includes: Test Case Name - Recent run history - Issue detected details and resolution recommendations.
Trusted by E-Commerce Companies from Around the World
What Our Clients Are Saying
"Seriously skilled team. We have tried several different ways to automate testing and each time we couldn’t seem to maintain consistency. We decided to try eXpertStack Testing Services because they were offering a Low-Code proof of concept option for us. We have been levering these guys for almost 2 years now and have been releasing our apps faster with confidence."
Project Manager - CBS Interactive
"Shocked at the results during first week. I was a little shocked at how many functional issues that eXpertStack found in a short period of time. This service is very enlightening and humbling at times. Without it we know we would be losing revenue and customer’s would be lost."
E-Commerce Director - Retail Fashion Business
"Great service for a reasonable cost. I was really surprised at the affordability of eXpertStack in production testing services. I wasn’t sure it would help us identify issues in production but I wanted to try it out. One of the best was I’ve found to improve our customer experiences. I am really thrilled with eXpertStack and in my view the service pays for itself."
VP of E-Commerce - International Business